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- Hotel del Coronado Records, 1888-1995
Letter from E. S. Babcock to Prof. Dion Romandy
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V026-479
Letter from E. S. Babcock to Prof. Dion Romandy
Bound Correspondence: Volume 26 page 479
07/08/1893
Enter a free text date.
Babcock, Elijah S.
Babcock writes to Romandy addressing trouble with waiters and dining rules.
Hotel del Coronado; Letters; Correspondence; Elijah S. Babcock; E. S. Babcock; Hotel industry; Dion Romandy; Customer srevice; Dining services
1500 Orange Avenue
California - Coronado
- Hotel del Coronado Records, 1888-1995
Dining at the Del
MS-0025
English
Letter (correspondence)
8 inches X 11 inches
No
July 8, 1893.
Prof. Dion Romandy,
Dear Sir:-
During the past two or three weeks Mr Robinson has brough before me several circumstances of trouble which you have had in the dining room with waiters, and at one time laid on my desk some cake and other provisions which was being taken out of the house without proper authority.
Whenever you want anything from the house, of any kind, for your wife or for any other purpose, you are welcome to the privilege, provided you make the request and allow it to be filled in the regular order and charged to you at actual cost to us.
If it is possible I hope you will see that we have no further trouble in the dining room. It is our desire to give you plenty of good, plain, substantial food, such as we serve in the dining room which you are in the habit of eating; but we do not like and cannot afford to have criticisms and discourteous treatment of employees. If at any time the employees are discourteous to you I trust you will advise me, so I can at once take steps to prevent a repetition.
I do not know but that it would be best- but I submit it to you simply for your consideration, to pay you $75. per month more and let you and your orchestra room and board outside the hotel; and I should prefer to do this than to have any more complaints come to me as they have in the past. This would be an allowance of $15.00 per month per person. I am not certain but that we shall have to put that in effect next winter at any rate, in order to get bed rooms for our guests.
Yours truly,
E. S. Babcock
Prof. Dion Romandy,
Dear Sir:-
During the past two or three weeks Mr Robinson has brough before me several circumstances of trouble which you have had in the dining room with waiters, and at one time laid on my desk some cake and other provisions which was being taken out of the house without proper authority.
Whenever you want anything from the house, of any kind, for your wife or for any other purpose, you are welcome to the privilege, provided you make the request and allow it to be filled in the regular order and charged to you at actual cost to us.
If it is possible I hope you will see that we have no further trouble in the dining room. It is our desire to give you plenty of good, plain, substantial food, such as we serve in the dining room which you are in the habit of eating; but we do not like and cannot afford to have criticisms and discourteous treatment of employees. If at any time the employees are discourteous to you I trust you will advise me, so I can at once take steps to prevent a repetition.
I do not know but that it would be best- but I submit it to you simply for your consideration, to pay you $75. per month more and let you and your orchestra room and board outside the hotel; and I should prefer to do this than to have any more complaints come to me as they have in the past. This would be an allowance of $15.00 per month per person. I am not certain but that we shall have to put that in effect next winter at any rate, in order to get bed rooms for our guests.
Yours truly,
E. S. Babcock
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