V015-049

Letters from E. S. Babcock to C. W. M. and to W. Donlon, H. W.

Bound Correspondence: Volume 15, page 49

11/06/1890

Babcock, Elijah S.

 

Babcock writes to C. W. M. (C. W. McIntire) to request that guests are seen off pleasantly in the early morning.

Babcock writes to Donlon to address an unaccomodating waiter.

Hotel del Coronado; Letters; Correspondence; Elijah S. Babcock; E. S. Babcock; Hotel industry; Customer service; Guest services; Waiters; C. W. M.; C. W. McIntire

1500 Orange Avenue

California - Coronado

 

Dining at the Del

MS-0025

English

 

Letter (correspondence)

8 inches X 11 inches

No

 

Nov. 6th

C. W. M.
It is, in my opinion, one of the most important things to see that the guests when they leave the house have a pleasant impression up to the last moment. I have noticed during the last few mornings that there is not the promptness or regularity about the early meal that there formerly was. Presume this arises from the fact that there is no one up early enough interested in seeing that the dining room is open promptly and the waiters on hand. I have asked Mr Newlin to get up ten minutes before six, and to watch this matter, as, in all probability, your services during the coming Winter, when we have a crowd, will require such hours in the evening as to preclude early rising on your part. When I am home, I will always be up, but when away, can I ask you to occasionally retire sufficiently early to permit early appearance to see that the early meal is served in good shape and that the passengers depart in satisfactory manner? It is a barbarous hour to get the guests up, and we must have everything pleasant to avoid a bad taste in the mouth of the departing people.

E. S. B.

Nov. 6th,

W. Donlon, H.W.
John Reardon, the waiter for Drs Mason and Morton, has lately shown quite an unaccommodating disposition to Mr MrCully and family. I wish you would speak to him and tell him to guard against this all he can. It seems easily arranged, and John is certainly old enough and sufficiently experienced to not show any little resentment he may have and let it affect his manner towards them. I know that Drs Mason and Morton are doubtless set and particular in their way of having their meals served, and, also, Judge Hastings who has been placed there. If it is true that John has not the ability to control himself you had better move Mr McCully and family to another table, but I should much prefer that they keep their present position and let John continue to handle them, if it can be done.

E. S. Babcock.

 

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